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Whether you have a question about a product, need help with an order, or want to request a custom piece — our team responds within 24 hours.
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+961 81 430 023
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hassandarweb@gmail.com
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@stackpointdev.silver
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Quick Answers
Frequently Asked Questions
Is your silver genuine .925?
Absolutely. Every piece is crafted from certified .925 sterling silver with hallmark stamping. We never use silver-plated or silver-filled materials.
How long does delivery take?
Local deliveries: 1–2 business days. International shipping: 7–14 business days depending on your location. All orders include a tracking number.
Can I pay cash on delivery?
Yes! Cash on delivery is available for local orders. We also accept OMT and Whish digital wallet payments.
What is your return policy?
We offer a 30-day hassle-free return policy on all unworn items in original packaging. Contact us and we'll handle everything.
Do you do custom orders?
Yes! We accept custom engravings, size adjustments, and bespoke design requests. Contact us with your idea and we'll provide a quote.
Is there a warranty on jewelry?
All our pieces come with a lifetime craftsmanship guarantee. If a piece breaks due to a manufacturing defect, we repair or replace it for free.